Privacy Policy & Terms of Use

Privacy Policy

This Privacy Policy explains how Infinite Solutions, LLC ("Infinite Solutions," "we," "us," or "our") handles information collected through this website, infinitesolutionsllc.com (the "Site").

This policy covers the website only. Services we provide to clients are governed by our separate written service agreements and, where applicable, a Business Associate Agreement or data processing terms. Those agreements, not this policy, govern how we handle client and end-user data in the course of delivering our services.

Information we collect

• Information you provide. When you submit our contact form or reach out by email or phone, we receive the information you choose to share. The contact form collects your name, work email, phone number, company or organization, industry, organization size, area of interest, and the content of your message.
• Information collected automatically. Our hosting provider (Microsoft Azure) and standard web infrastructure may record technical information such as IP address, browser type, device information, pages requested, referring page, and date and time. This is used for security, reliability, and abuse prevention.
• Analytics and cookies. We use Google Analytics 4, a web analytics service provided by Google, to understand how visitors use the Site. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time on the Site, approximate location derived from IP address, referral source, and general device and browser details. We use this to measure traffic and improve the Site. Google processes this information on our behalf, and you can review Google's practices in the Google Privacy Policy. You can opt out using your browser cookie controls or the Google Analytics opt-out browser add-on.

How we use information

We use the information to respond to your inquiries, provide and improve the Site, measure and understand how the Site is used, maintain its security and integrity, and comply with legal obligations.

How we share information

We do not sell your personal information. We may share it with service providers who help us operate the Site or communicate with you, such as hosting, analytics, and email or form providers, under appropriate confidentiality obligations; for legal and safety purposes, when required by law or to protect the rights, property, or safety of Infinite Solutions, our clients, or others; and in connection with a merger, acquisition, or sale of assets.

Third-party links

The Site links to third-party websites, such as our LinkedIn page. We are not responsible for the privacy practices or content of those sites. Review their policies separately.

Data retention

We keep information you send us for as long as needed to respond to you and for reasonable business and legal purposes, then dispose of it securely.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No website or method of transmission is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You can contact us at any time to ask what information you have sent us, or to request that we update or delete it. Depending on your state or country of residence, you may have additional rights, such as access, correction, deletion, or to opt out of certain processing. To exercise any rights, contact us using the details below, and we will respond as required by applicable law.

Children's privacy

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the updated version here with a new effective date.

Contact us

Infinite Solutions, LLC
3801 Charlestown Road, New Albany, IN 47150
info@infinitesolutionsllc.com, (812) 948-0838

Website Terms of Use

These Terms of Use ("Terms") govern your use of infinitesolutionsllc.com (the "Site"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms cover use of the website only. They do not create a client relationship and do not govern the services we provide. Any services are subject to a separate written agreement between you and Infinite Solutions.

Use of the Site

You may use the Site for lawful purposes only. You agree not to misuse the Site, interfere with its operation or security, attempt to gain unauthorized access, or use automated means to harvest content in a way that burdens or harms the Site.

Intellectual property

The Site and its content, including text, graphics, logos, and the Infinite Solutions name and marks, are owned by Infinite Solutions or its licensors and are protected by applicable law. You may not copy, reproduce, or use them without our prior written permission, except for ordinary personal or business reference.

No professional advice

Content on the Site is provided for general informational purposes and is not professional, legal, security, or other advice, and should not be relied on as such. Engagements for our services are governed by separate written agreements.

Disclaimer of warranties

The Site is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

Limitation of liability

To the fullest extent permitted by law, Infinite Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or profits, arising out of or related to your use of the Site.

Governing law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules. Any dispute relating to the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Floyd County, Indiana.

Changes to these Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the updated Terms.

Contact us

Infinite Solutions, LLC
3801 Charlestown Road, New Albany, IN 47150
info@infinitesolutionsllc.com, (812) 948-0838